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Buyer Protection Guarantee

Welcome to Cute Bits and Gifts Buyer Protection Guarantee. We want you to shop with confidence and worry less. Our Buyer Protection Guarantee ensures that your purchases are covered in the event that you encounter a problem.

"We have your back!"

Refund Guarantee

If you didn't receive your product or it is significantly different from the description, we guarantee to refund your payment. Or you can choose to have the item re sent (subject to availability)

On time delivery guarantee

We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered before a set date. If you have not received your product within 60 days of purchase, we will refund your purchase amount or you can choose to have your order re sent. (Subject to availability)

Terms & Conditions
Your purchase is protected if:
- The item was purchased on our platform.
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
- Your order did not arrive due to factors related to the buyer (for example: the wrong shipping address was provided).
-You notify Cute Bits and Gifts by email before the 60 day time period from purchase at contact@cutebitsandgifts.com
-Time frame guarantee may vary for wholesale customers
You will not be eligible for a refund if:
- An item you claim is not as described, but the seller can prove that it is.
- Items are as described, but you no longer want them.